We want you to join our USA team!

Location:

New York, USA

Position Available:

1

Company Description:

Newprint is a North America–based, family-owned printing company with a long, multi-generational history in the print industry. Originally founded in USA as an offset printing company in 1990, Newprint has grown beyond its regional roots to serve clients across the United States, and other international markets. With an established presence supporting clients in New York and throughout the U.S., Newprint provides professional printing services to a diverse range of organizations, including non-profit, public, and private sector clients. As a qualified supplier to various government and institutional clients, we operate under rigorous quality control standards. These same standards are applied consistently across all customer engagements, regardless of size or industry. Our focus is on delivering innovative products and customized printing solutions that meet the evolving needs of our customers. To support this, we leverage industry-leading tools from Esko and EFI to optimize workflow efficiency and turnaround times, along with advanced production equipment from Heidelberg and Xerox to ensure high-quality finished products.

Description:

We are looking for a passionate Account Manager who will build strong relationships with our customers and ensure their long-term success. The Account Manager will manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.

Daily Tasks and Responsibilities:

• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Negotiate contracts and close agreements to maximize profit
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Knowledge and Skill Requirements:

• BA/BS degree in Business Administration, Sales or relevant field
• Proven work experience as an Account manager, Key account manager or other relevant experience
• Demonstrable ability to communicate, present and influence credibly and effectively
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills