Language
United States
United States
Canada
Lead Project Manager
Location:
New York, USA
Position Available:
1
Company Description:
Newprint is a North America–based, family-owned printing company with a long, multi-generational history in the print industry. Originally founded in USA as an offset printing company in 1990, Newprint has grown beyond its regional roots to serve clients across the United States, and other international markets. With an established presence supporting clients in New York and throughout the U.S., Newprint provides professional printing services to a diverse range of organizations, including non-profit, public, and private sector clients. As a qualified supplier to various government and institutional clients, we operate under rigorous quality control standards. These same standards are applied consistently across all customer engagements, regardless of size or industry. Our focus is on delivering innovative products and customized printing solutions that meet the evolving needs of our customers. To support this, we leverage industry-leading tools from Esko and EFI to optimize workflow efficiency and turnaround times, along with advanced production equipment from Heidelberg and Xerox to ensure high-quality finished products.
Description:
We are looking for a confident, passionate, patient and empathetic client facing Lead Project Manager to provide insightful and helpful product/service information to customers and resolve emerging problems efficiently and accurately. This individual must be knowledgeable on printing, finishing and binding processes, paper, ink and other materials.The Lead Project Manager must also possess strong leadership skills as well as possess strong oral and written communication skills.
Daily Tasks and Responsibilities:
- Manage and lead print projects for clients by working within a team-based production work group framework
- Receive all questions and concerns from external and internal customers
- Receive, sort and prepare a checklist for all customer materials
- Determine date of availability for any missing materials
- Generate quotes and break out fixed and variable costs. Review and edit quotes toensure accuracy.
- Ensure customer supplied components are available on time to meet assembly schedule.
- Generate purchase orders for customer supplied components and as required.
- Attend scheduling meetings and communicate with coworkers the status of jobs, any unique circumstances relating to jobs, etc.
- Prepare shipping papers.
- Assist Customer Service Representatives when needed
Knowledge and Skill Requirements:
- B.Tech, other print-related degree or equivalent work experience
- Proven customer support experience
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritise, and manage time effectively
- Knowledgeable on printing, finishing and binding processes, paper, ink and other materials.
- Must be willing to learn and understand the company processes and procedures and have the ability to effectively explain to customers
- Possess strong leadership skills
- Possess strong oral and written communication skills
How to Apply:
Send your resume and portfolio (if applicable) to: [email protected]
Please include the job title you are applying for in the email subject line.